Tu Nidito FAQs
Tu Nidito FAQs
Have questions about volunteering, tax credits or Tu Nidito’s services? Browse our FAQs below.

Frequently asked questions
- All
- Bereavement Support at Tu Nidito FAQs
- Getting Started at Tu Nidito FAQs
- Grief Education & Training FAQs
- Serious Medical Condition Support at Tu Nidito FAQs
- Tax FAQs
- Volunteer FAQs
As a volunteer, you’ll work under the direct supervision of a Group Coordinator. You will work with other volunteers to facilitate the group. You’ll also have guidance from the Group Coordinator during pre- and post-group meetings.
Of course! There are a few different tax credit programs that you can take advantage of, including:
- Qualified Charitable Organization (including donating to Tu Nidito)
- Qualified Foster Care Charitable Organization
- Public or Private Schools
Each have different requirements and donation limits. Please consult your tax professional with questions.
Learn more about our grief training offerings and get started here.
Tu Nidito offers free consultation and resources for individuals looking to learn more about how to support a friend, family member, colleague or student. For organizations seeking more formal education or training a fee may apply.
Direct care volunteers work with children, teens, young adults and/or caregivers impacted by serious medical conditions or death. Direct roles include: support group facilitators, one-on-one volunteers and interns. Direct care volunteers must be at least 16 years old (except where otherwise indicated), complete all required paperwork, pass a background check, participate in an introductory interview, participate in all required training and post-training, and make a minimum commitment of 1 year.
For direct care volunteers, previous experience working with children, teens or families around grief, trauma, or through group facilitation is preferred, but not required. What is required is responsibility, compassion, adaptability, a joy for work with others, strong communication skills, and the ability to learn and implement our model.
Indirect volunteers and interns to support office administration, communications and events are also needed.
See our Volunteer page for more information.
Volunteer Training is offered approximately 4 times each year, as needed. Individuals must complete all required training hours prior to volunteering.
Our next Volunteer Training is in January 2026. Apply here!
If your Fingerprint Clearance Card is valid and doesn’t expire in the next year, you do not need to complete a background check. If you do not have an FCC, a background check link will be sent to you via email.
Volunteers meet for their assigned support groups Monday through Thursday nights, 6 – 9 pm. All support groups meet twice monthly in person at Tu Nidito.
We do not offer individual or family counseling. We are a peer support program, which means we provide opportunities for children, teens, young adults and primary caregivers to meet with others their age who are also grieving. As a volunteer, you’ll use the group facilitation skills you’ll learn in training to help create a safe, accepting and welcoming group experience for all participants.
Indirect care volunteers work behind the scenes to ensure all our programs have the administrative and financial support they need to be successful. Indirect volunteer roles vary widely but include: Office volunteers, special event support, board of directors, event or board-level committee work, specialized group projects, select internships, and more. Indirect volunteers do not need to attend new volunteer training. Training will be provided as needed.
Direct care volunteers work directly with children, teens, young adults and/or caregivers impacted by a serious medical condition or death. Direct care volunteers must be at least 16 years old, complete all required paperwork, participate in all required training, pass a background check and make a minimum commitment of 1 year.
For single taxpayers, married couples filing separately or head of household, the maximum tax credit for 2025 is $495. For married taxpayers filing jointly the maximum credit is $987 for 2025. In 2026, this increases to $506 and $1009 respectively.
If you make your gift on or before April 15 you may apply them to the prior year’s state taxes. (Consult your tax professional!)
The Arizona Tax Credit is easy to claim on your taxes. You can learn more here and complete Arizona Form 321 as needed. We recommend that you consult your tax professional with any specific questions. Tu Nidito’s EIN is 86-0769031 and our QCO Code is 20617.
With the Arizona Charitable Tax Credit, you can receive a dollar-for-dollar state tax credit for your donation—meaning this valuable community investment comes at no cost!
For 2025 Arizona Tax Credit contributions:
- $987 for married couples filing jointly
- $495 for single, married couples filing separately or head of household taxpayers
Contributions made on or before the 15th day of April may be applied to either the current or the preceding taxable year and are considered to have been made on the last day of that taxable year.
Visit our Get Started page to begin the enrollment process.
Visit our Get Started page to begin the enrollment process.
For child/family support group only, you will be contacted by a Tu Nidito staff member and you will be asked to make an appointment for an in-person orientation and to complete some paperwork. During your orientation, you and your family will get a tour of Tu Nidito and learn more about what to expect from your experience. Once your paperwork is complete you will be placed into a support group night depending on your availability and reason for coming to Tu Nidito.
Families who have a child with a serious medical condition will be contacted by a Support Specialist within 24 hours of referral. The Support Specialist can contact you virtually or come to your home, hospital or another location outside of Tu Nidito to meet you, explain services and determine your family’s needs.
Family’s who need group support group for an adult with a serious medical condition will be contacted by a Tu Nidito staff member and you will be asked to make an appointment for an in-person orientation and to complete some paperwork. During your orientation, you and your family will get a tour of Tu Nidito and learn more about what to expect from your experience. Once your paperwork is complete you will be placed into a support group night depending on your availability and reason for coming to Tu Nidito.
A family can call and start the process as soon as they feel ready. Each family is unique and each family member grieves differently. We will provide information about our program and offer our insights, but each family is the “expert” of their own grief. We respect their decision to start when the time is right.
Tu Nidito works hard to avoid having a waiting list for services. In fact, we serve nearly 2,000 people per year.
Tu Nidito defines a serious medical condition as a progressive, degenerative or malignant medical condition that indicates a strong possibility of the child or primary caregiver’s life being endangered or significantly impacted. Due to Tu Nidito’s need for some parameter of service, chronic, long-term diagnoses/conditions are considered on a case-by-case basis.
Support groups are held Monday through Thursday of each week. Families are required to complete an orientation and paperwork prior to attending their assigned group. Groups meet twice monthly at Tu Nidito’s office—3922 N. Mountain Ave Tucson, AZ 85719.
Tu Nidito is proud to offer all of its grief and serious medical condition support programs free of charge.
Each family is different depending on their needs. Visits can range from several times per week to weekly or monthly.
For bereaved young adults ages 18 to 29, please call Tu Nidito or complete the online form and a staff member will assist you with enrollment. For grieving adults who are not caregivers to a child(ren), please call Tu Nidito or contact us here for resources specific to your situation.
Call us during our office hours (9 a.m.–4 p.m.) at 520-322-9155 or contact us online. Ask to learn more about our programs, and you will be greeted with a warm and judgement-free attitude. You can also learn more about bereavement support here and serious medical condition support here.
Tu Nidito’s Serious Medical Condition lasts for as long as the family needs support and can range from nine months to multiple years.
Tu Nidito outcome statistics and best practices indicate that families benefit the most when they stay in our support group services for 12 to 18 months, but each family is different and they are the experts of their grief journey. When families are ready to close their time with the group they are equipped with a toolbox to continue their grief journey at home.
Because every family is unique, our one-on-one support is designed solely to meet individual family where they’re at in the treatment of the condition. Visits occur at Tu Nidito, the family’s home, the hospital, or another community location.

Talk to the family and let them know about Tu Nidito. While you can direct them to our website, we are eager to talk to them and help them find the support that best suits their needs. Call us during our office hours (9 a.m.–4 p.m.) at 520-322-9155 or contact us online.

Yes, group rules are a way for our participants to feel comfortable and safe. The rules are a bit different for each age group, but here are some of our important ones:
- The “I Pass” Rule: You can always say “I Pass” if you are called on to share and you do not want to or are not ready.
- Confidentiality: Anything you or anyone else says in group will remain private, unless there is concern of harm to yourself or others.
- Sharing Stick Rule, or “Taking Turns” Rule: Everyone will have an opportunity to share, uninterrupted.
- Comparing Losses Rule: Everyone’s loss and experience with grief is different, therefore participants will not compare their grief or loss with someone else’s.
- Advice Rule: We ask that each participant refrain from giving advice to their fellow group members, unless that person explicitly asks for advice.
Todos los programas de Tu Nidito están disponibles en español.

